FAQ

F.A.Q.

Below you’ll find answers to the most commonly asked questions we receive. 

Who Are We

Sardis Marketplace is an innovative fusion of name brand quality consignment and beautifully stylized vendor booths! Our store features 60+ vendors, we’re over 20,000 sq. ft, and open 7 days a week!! You can find the best deals, the best quality and a great selection. We offer a wide variety of new, used, and consigned furniture. Plus home decor, artwork, lighting, apparel, jewelry, handmade soaps, lotions, and artisan items; making us the perfect one-stop-shop for all your personal and gift item needs!

Moving to Charlotte and looking for a ‘feel good’ place to shop? Then Sardis Marketplace is for you! We are also a huge supporter of our local artists and craftsmen. You will find stunning pieces that are handmade, with love, right here in our own place! We are also advocates for our local charities. With the purchase of select merchandise you will be supporting animal adoption, the fight against addiction, local church support, cancer research, and more!

We pride ourselves in customer service, and making this a great shopping experience for our customers! Please remember that due to the nature of our business all sales in Sardis Marketplace are final and we are unable to offer refunds. We thank you for your support and look forward to being one of your favorite places to shop for years to come!

Where Are We

Easy To Find!

Conveniently located off of Sardis Rd North, near Independence Blvd. Easily accessable from Hwy 51, Monroe Rd, or Hwy 74. Our address is 2328 Crown Centre Drive, Charlotte, NC 28227


What Is Consignment

We get asked this question all of the time and it’s actually super simple!

You bring us the items that you’re interested in selling. We will then attempt to sell those items on your behalf at our store.  Once the items sell we’ll mail you a check for the purchase amount minus our commission.

Super Simple, super easy! 

What Do You Accept On Consignment

We accept furniture, home decor, clothing, shoes, handbags, and jewelry on consignment.

How Do I Consign My Items

All items should be clean and ready to sell. 

For small items such as clothing and home decor, please call us at 704-837-7890 to set up an appointment to bring your items in. 

For larger items such as furniture, we request that you email us pictures along with any pertinent info, including pricing, to Consign@SardisMarketplace.com.  

Do I Need An Appointment For Consignment

Yes. At this time all those interested in consigning must have an appointment. Appointments can be made Mon-Thur. Occasionally exceptions may be made for Fri-Sun for previously approved items only.

How Many Items Can I Consign

For Items such as hand bags, shoes, and jewelry we can accept larger quantities on per-appointment basis.

For items such as clothing and home decor, we ask that you only bring 12-15 of your best pieces. 

For all furniture and larger home decor you must email pictures along with any pertinent info, including pricing, to Consign@SardisMarketplace.com. Quantity will be decided upon receipt of email.

With all items please be sure to bring enough help with you to bring the consignment into the store without the assistance of our staff. Our goal is to always be present for customers and as such we will not always be free to assist you with heavy lifting.

What If I have A LOT I Need To Consign

We understand things happen and we’ll strive to do our best to work with you. However despite the size of our store, 20,000 sq ft, we have limited space and will always have to be somewhat selective on what consignments we accept.

When consinging larger quantities of items you may be required to be more flexible than normal consignment.

For those interested in consigning large quantities of clothing, furniture, home decor, or other items please email all information and pictures to Consign@SardisMarketplace.com 

Who Are Your Vendors At Sardis Marketplace
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How Do I Consign My Furniture

If you’re interested in consigning furniture, please email Consign@SardisMarketplace.com with all pertinent information and pictures, including price and measurement. 

How Do You Set Pricing On Consignment
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What If I Can’t Pick Up My Items By The Expiration Date

All consigned items not picked up by the expiration date will  have their price drastically reduced. At this time Sardis Marketplace also reserves the right to donate, remove, or throw away any retrieved merchandise. 

Do You Offer Pick-up Or Delivery

Yes, we do! We offer delivery and pick-up at a fee.

Give us a call at 704-837-7890 and we’ll do our best to set you up with a reputable mover!

Do You Do Lay-Away

Yes!

And no.

Due to the nature of our business, lay-away is decided on a per-item basis. If there is something you’re interested in, please feel free to ask!

Do You Offer Financing

Yes we do! We offer 6 month, 0% interest financing by Synchrony Financial.

Can I Return Merchandise

Sadly due to the nature of our business and our inventory being provided by consignment and vendors, we do not accept any returns. All purchases are final.

Is It New Or Consigned

We have a HUGE inventory! In which there are many consigned and brought in by vendors. Many brand new items, and used. With such a varied and ever changing inventory, it can be a little confusing for the customers. If there’s ever something you see and are interested in knowing more about, please feel free to ask and we’ll do our best to help!

Events

Here at Sardis Marketplace we do several planned events to interact with our customers, vendors, and community. We want everyone to have a fun experience they can remember when they visit our store. We offer fairy garden classes, dog adoptions, yoga classes, furniture painting classes, essential oil classes, pot luck, designer nights, tent sales, live music, and much more! We are always open to suggestions as well so please feel free to contact us!

How Do I Become A Vendor At Sardis Marketplace

If you’re interested in becoming a vendor at Sardis Marketplace please give us a call at 704-837-7890 to set up an appointment, or email Info@SardisMarketplace.com

How Do I Become A Vendor In Your Community Pop-up Market

Interested in becoming a vendor at the Sardis Marketplace Community Pop-Up Market? Super easy! Just give us a call at 704-837-7890 and let us know you want to sign up!

Can I Host An Event At Sardis Marketplace


How Long Can I Leave Purchased Merchandise At The Store

We allow all purchased merchandise to remain at the store for 7 days.

If you require more than 7 days it must be approved by Sardis Marketplace. 

Due to our lack of storage space, any sold merchandise left at Sardis Marketplace twill be marked as sold and often left where it was when purchased.